1. Do you make custom watches?
Yes! We create custom builds — from Seiko mods to fully sterile watches. You can share your design ideas through our contact form.

2. What movements do you use?
Our watches use reliable Seiko NH35 automatic movements for accuracy and durability as well as the reliable VK63 for our chronograph watches

3. How long does it take to build a custom watch?
Build times vary depending on parts and design, but most custom orders take 2–4 weeks to complete.

4. Do you ship internationally?
Yes, we offer worldwide shipping. Rates and delivery times may vary depending on your location.

5. Can I return or exchange a watch?
Because each watch is custom-built, purchases are final and returns are accepted only for manufacturing defects. Please contact us if you have any issues!

6. Are your watches water-resistant?
Yes — most models have standard water resistance, but we recommend avoiding full submersion unless specified otherwise.

7. Can I request specific parts or styles?
Absolutely. You can choose your dial, hands, bezel, strap, and more — we’ll help you design the perfect watch.

8. How can I track my order?
Once your order ships, you’ll receive a tracking number so you can follow its progress.